Kickstarter Support
You can email support@funkin.me
with any inquires relating to backer support such as:
- shipping information assistance
- help with our backer portal (kickstarter.funkin.me)
- logging in
- changing your information
- help getting a new order after a lost-in-transit package
Within your email, include helpful information such as:
- The email you used for Kickstarter
- Your backer number
- Your name you put as your "name in credits"
We will try to get back to you with assistance via the support@funkin.me
email!
As of writing, it's just one of the devs here helping with emails, so replies might take a couple days to get to.
Very soon we will have a dedicated email support person, hopefully aiming to have quicker response times,
thank you for your patience!
Backer Portal
We have a site dedicated for our Kickstarter backers at kickstarter.funkin.me where backers edit and modify their information such as:
- credits name changes
- address changes
- general changing survey information
- email address / backer portal account information changes
Again, if you need any assistance with any of that, do reach out at to our support email support@funkin.me